WildTornado Casino Privacy Policy

At Wild Tornado, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our services at wildtornado.casino. By registering an account and using our platform, you acknowledge that you have read and understood this document. We encourage you to review it carefully before proceeding.

1. Who We Are

Our WildTornado platform is operated by Novatrix SRL, a company registered in Costa Rica (registration number 3-102-893958), with its registered address at Cartago, Oreamuno, Potrero Cerrado, 30703, Costa Rica. We are licensed by the Tobique Gaming Commission under License No. 0000002. As the data controller responsible for your personal information, we are committed to handling your data in accordance with applicable privacy laws and regulations.

2. Information We Collect

When you use the Wild Tornado online casino, we may collect the following categories of personal data:

2.1 Information You Provide Directly

• Full name, date of birth, and gender
• Email address, phone number, and postal address
• Username and U]4U3#Uk[wiw0m+y for your WildTornado login account
• Payment details, including card numbers, bank account information, and e-wallet credentials
• Identity verification documents (passport, national ID, proof of address)
• Correspondence submitted via our support channels at support@wildtornado.casino

2.2 Information We Collect Automatically

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Pages visited, session duration, and clickstream data
• Gaming activity, including bets placed, games played, and transaction history
• Cookies and similar tracking technologies (see our Cookie section below)
• Information collected through our Wild Tornado casino app when accessed via mobile

2.3 Information from Third Parties

• Identity verification data from third-party KYC providers
• Fraud prevention and anti-money laundering (AML) screening results
• Data from payment processors and financial institutions
• Information from responsible gambling agencies or self-exclusion registries

3. How We Use Your Information

Here at WildTornado, we process your personal data for the following lawful purposes:

• Account management: We create and maintain your player account, verify your identity, and facilitate your wildtornado casino login experience
• Service delivery: We process your deposits and withdrawals, enable access to our 5,000+ games, and manage your participation in promotions such as the Wild Tornado casino bonus offers
• Legal compliance: We comply with anti-money laundering regulations, licensing obligations under the Tobique Gaming Commission, and applicable tax requirements
• Responsible gambling: We monitor gaming activity to identify signs of problem gambling and take appropriate action to protect vulnerable players
• Customer support: We respond to your inquiries, complaints (complaints@wildtornado.casino), and dispute resolution requests (disputes@egis-adr.com)
• Marketing communications: Where you have provided consent, we may send promotional offers, including Wild Tornado no deposit bonus notifications and tournament updates
• Fraud prevention and security: We detect and prevent unauthorized access, fraudulent transactions, and abuse of our platforms
• Analytics and improvement: We analyze usage patterns to enhance our website, mobile platform, and WildTornado app experience

4. Legal Basis for Processing

Our Wild Tornado casino processes your personal data under the following legal grounds:

• Contractual necessity: Processing is required to fulfill our obligations under the Terms and Conditions you accepted upon registration
• Legal obligation: We are required to process certain data to comply with regulatory, licensing, and AML requirements
• Legitimate interests: We process data to protect our business, prevent fraud, and ensure platform security
• Consent: Where we rely on consent — for example, for direct marketing — you have the right to withdraw it at any time

5. Cookies and Tracking Technologies

At WildTornado, we use cookies and similar technologies to enhance your browsing experience and provide personalized content. These tools help us remember your preferences, track your session, and analyze how you interact with our wild tornado slots and casino games section.

We use the following types of cookies:

• Essential cookies: Required for the website to function, including your Wild Tornado casino login session management
• Analytics cookies: Help us understand how players navigate our platform and which features are most popular
• Marketing cookies: Used to deliver relevant promotions, such as the WildTornado casino cashback offers and bonus notifications
• Preference cookies: Store your language, currency, and display preferences across visits

You may manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect your ability to use certain features of our platform, including the wildtornado login process.

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, our WildTornado casino may share information with:

• Payment processors: Visa, Mastercard, Neteller, Skrill, CoinsPaid, and other providers listed in our banking section, to process your transactions
• Identity verification providers: Third-party KYC and AML services used to verify your identity and comply with our licensing requirements
• Game providers: Software partners such as NetEnt, Evolution, Pragmatic Play, Microgaming, and others who supply the games accessible on our platform
• Regulatory authorities: The Tobique Gaming Commission and other relevant bodies, when required by law or our licensing conditions
• Dispute resolution: EGIS (disputes@egis-adr.com), our designated Alternative Dispute Resolution (ADR) provider
• IT and security providers: Companies that support our infrastructure, hosting, fraud detection, and cybersecurity operations

All third parties we engage are required to process your data securely and only for the specific purposes for which it is shared.

7. Data Retention

We retain your personal data for as long as your account remains active and for a minimum period thereafter as required by law. At Wild Tornado, we typically retain account records for a period of five (5) years following account closure, in accordance with AML and gaming regulatory requirements. Financial transaction records may be retained for longer periods where legally mandated.

8. Your Rights

Depending on your jurisdiction, our WildTornado players may be entitled to exercise the following rights regarding their personal data:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete information
• Right to erasure: You may request deletion of your data, subject to our legal retention obligations
• Right to restriction: You may ask us to limit how we process your data in certain circumstances
• Right to data portability: You may request your data in a structured, machine-readable format
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact us at support@wildtornado.casino. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Data Security

We at WildTornado implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Our security practices include SSL encryption, secure server infrastructure, access controls, and regular security assessments. While we take every reasonable precaution, no system can guarantee absolute security, and we encourage you to keep your account credentials confidential.

10. Minors

Our Wild Tornado casino services are strictly intended for adults aged 18 and over (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account or provided us with personal information, we will promptly close the account and delete the associated data. We use age verification procedures during registration to help enforce this policy.

11. International Transfers

As a globally operating platform serving players across multiple jurisdictions, our WildTornado services may involve transferring your personal data to countries outside your country of residence, including Costa Rica where our operator Novatrix SRL is based. We ensure that any such transfers are conducted with appropriate safeguards in place to protect the privacy and security of your information.

12. Changes to This Policy

At Wild Tornado, we may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make material changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our platform following any update constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how our WildTornado casino handles your personal data, please reach out to us through the following channels:

• General support: support@wildtornado.casino
• Complaints: complaints@wildtornado.casino
• Dispute resolution: disputes@egis-adr.com (EGIS ADR)
• Postal address: Novatrix SRL, Cartago, Oreamuno, Potrero Cerrado, 30703, Costa Rica

We are committed to addressing your concerns promptly and transparently. Our Wild Tornado support team is available 24/7 via live chat and email to assist you with any privacy-related inquiries.